Help Center

Frequently Asked Questions

Find answers to common questions about Arshan, from billing to security.

GeneralWhat is Arshan?

Arshan is an all-in-one work platform that brings projects, tasks, docs, team communication and reporting together, so your team can plan and deliver work in one place.

GeneralWho is Arshan built for?

Startups, agencies, remote teams and enterprises. Teams from 2 to 2,000 people use Arshan, and every workspace can be shaped to fit how you already work.

PricingHow does the free trial work?

Every plan includes a 14-day free trial with full access to its features. No credit card is required. At the end of the trial you can pick a plan or your workspace switches to read-only.

PricingCan I change my plan later?

Yes. Upgrade or downgrade any time from Billing settings. Upgrades apply immediately and are prorated; downgrades take effect at your next billing date.

PricingDo you offer a money-back guarantee?

Yes. If Arshan is not the right fit, contact us within 30 days of your first payment and we will refund you in full, no questions asked.

PricingWhat payment methods do you accept?

All major credit cards, Apple Pay and Google Pay. Annual Enterprise plans can also pay by invoice or bank transfer.

AccountHow do I invite my team?

Open Settings → Members and send invitations by email, or share a secure invite link. You can set each person’s role before they join.

AccountCan I cancel my subscription anytime?

Absolutely. Cancel from Billing settings in two clicks. You keep access until the end of your current billing period and can export your data at any time.

FeaturesCan I integrate with other tools?

Yes. Arshan connects with Slack, Google Drive, Microsoft 365, GitHub, Figma, Stripe and 100+ more apps, plus Zapier and a public REST API.

FeaturesIs there a mobile app?

Yes. Our iOS and Android apps let you check tasks, reply to comments and get notifications on the go. Everything syncs instantly.

SecurityIs my data secure?

Your data is encrypted in transit and at rest, backed up daily and hosted in SOC 2 Type II certified data centers. Enterprise plans add SSO, SAML and audit logs.

SecurityWhere is my data stored?

Data is stored in the region you choose during setup: United States or European Union. We are fully GDPR compliant and sign DPAs on request.

GeneralDo you offer support?

Our support team is available by chat and email around the clock. Professional plans get priority replies; Enterprise plans include a dedicated success manager.

Still Need Help?

Our team is here to assist you. Send us a message and we'll get back to you within a few hours.