How Can We Help You?
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Help categories
Getting Started
Create a workspace, invite your team and deploy your first model.
12 articlesAccount & Billing
Plans, invoices, password resets, SSO and user management.
18 articlesPlatform
Models, agents, datasets, workflows and deployments.
26 articlesFeatures
Analytics, the no-code builder, assistants and guardrails.
21 articlesIntegrations
Connect Google Workspace, Slack, Salesforce and 200+ apps.
34 articlesTroubleshooting
Fix errors, rate limits, failed deployments and data sync issues.
15 articlesMost read this week
- How to create your first AI workspaceGetting Started
- Inviting teammates and assigning rolesAccount & Billing
- Resetting your password or enabling SSOAccount & Billing
- Deploying a model to productionPlatform
- Building an agent with the no-code builderFeatures
- Connecting Google WorkspaceIntegrations
- Understanding usage and prediction limitsAccount & Billing
- Fixing “rate limit exceeded” errorsTroubleshooting
- Setting up PII redaction guardrailsFeatures
- Why is my data sync delayed?Troubleshooting
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Frequently asked questions
How do I reset my password?
Go to the sign-in page and choose Forgot password?. We will email you a secure link that expires after 30 minutes. If your company uses SSO, reset your password with your identity provider instead.
Can I change my plan at any time?
Yes. Admins can upgrade or downgrade from Settings → Billing. See pricing for plan details.
Where is my data stored?
Professional workspaces are hosted in the US or EU, chosen when you create the workspace. Enterprise customers can choose additional regions or deploy privately.
How do I contact support?
Use the chat in your workspace, email support@arshan.ai or contact us. Professional plans get a reply within four business hours.